Access to and the use of www.cinnamonhotels.com ("Site") as provided by the Management of Cinnamon Hotels is subject to the following terms and conditions.

By using this Site, you agree to comply with and be bound by these terms and conditions. However, if you do not agree with all or any of these terms and conditions, you are advised to exit this Site immediately. The Management reserves the right to change these Terms and Conditions without any notice at any time by posting changes online. You, as a visitor, are responsible for reviewing the information posted online to obtain timely notice of any such changes. By using this Site after any such changes, you agree to comply with and be bound by the terms and conditions as changed.



Although we attempt to keep all information in the WWW servers accurate and up to date as far as it is reasonably possible, the accuracy and timeliness of the information provided cannot be guaranteed. We hope that you will find the information helpful and easy to use, but we provide all content for informational purposes only and make no representations or warranties of any kind regarding the same. Cinnamon Hotels, its management, owning companies, its officers, directors and employees, disclaim all liability of any kind whatsoever arising out of the use of, or inability to use, its WWW servers and the information contained on them. Whether such liability is under contract, tort or otherwise, Cinnamon Hotels, its management and its owning companies including its officers, directors and employees can not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website. Cinnamon Hotels WWW servers were designed to provide information about the company, its products and links to specific external sites. Use of this system for any purpose other than that for which it was designed is unauthorised and prohibited.


All parties submitting materials to the WWW servers, by submission grant Cinnamon Hotels, its management and owning companies a non-exclusive, worldwide, irrevocable, sublicensable licence to use, install, reproduce, copy, adapt, publish, translate and distribute it in any media in connection with the WWW servers. Further, you represent and warrant that the submission, installation, reproduction, copying, adaptation, publication, translation, distribution and use of such materials in connection with the WWW servers shall not violate any other party's proprietary or legal rights. The Management reserves the right to remove any submissions made, on this Website at any time, and for any reason, without prior notice.


The material and content provided on the Site are strictly for your personal and non-commercial use only. Except as otherwise indicated, all materials on this SITE, including, but not limited to text, hotel information, tour information, customer or partner references, data, images and pictures, illustrations and written and other materials contained in this Site are protected by copyrights, database rights, trademarks and / or other Intellectual Property rights owned, or used with permission of their owners by us or our partners, affiliates or associates. This Site WWW.cinnamonhotels.com as a whole is protected by copyright and other intellectual property rights and as such, all rights are reserved.


You are required to provide full and accurate details in the forms required by us to process the booking/s made by you. We are not in a position to confirm or process any booking/s made by you in the event you do not provide such personal data as required. Furthermore, you confirm that you will be providing us with your personal data and hereby expressly consent to the use of such data for the purpose of the booking/s made with you. This includes express permission to share personal data information with our service providers and agents. You also further expressly consent to the use of your personal data to promote products and services of our Company or brand. You confirm that you have read through our data policy and have understood your rights regarding the personal data you are providing to us.

Cinnamon Hotels & Resorts confirms that all personal information provided by you will be used to facilitate the booking/s made by you and to promote the products and services of the Company and its brand. We may provide and / or transfer such personal data to our service providers, agents and other parties as required for the purpose of facilitating the booking made by you. Such personal data will be stored for a period not exceeding 5 years.

The client shall have the right to request from us, access to, any rectification or erasure of personal data provided to us or to restrict the processing of such data. The client shall also have the right to withdraw his / her / their consent for us to use the personal data at any time in writing, provided that any processing of data prior to the withdrawal of such consent shall not be rendered unlawful. Furthermore, if the client is an EU data subject, the client shall have the right to lodge a complaint with a supervisory authority if there is a breach of the relevant data protection regulations. In addition, the client confirms that any personal information or data he / she / they are sharing on behalf of another person for the purposes of the booking with Cinnamon Hotels has been obtained with the prior consent of the person who has apprised himself / herself / themself of the booking Terms and Conditions and Privacy Policy of Cinnamon Hotels and the person is aware of their rights with respect to such data provided to us.


You hereby indemnify to the fullest extent the Management of Cinnamon Hotels, including its officers, owners, directors, employees, affiliates, agents, licensors, representatives, solicitors, attorneys, and business partners from and against any liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of your use of the Site, or use of the Site by any person using your Site account or in any way related to your breach of any of the provisions of these Terms and Conditions.


We are incorporated in Sri Lanka and therefore operate under the laws of the Democratic Socialist Republic of Sri Lanka. These terms and conditions shall be subject to Sri Lankan law and the exclusive jurisdiction of the Sri Lankan Courts.

In the event there are any discrepancies in the translations of the website, the English version will prevail.